Privacy Policy

Information We Collect

We may collect personal information you voluntarily provide, including your name, phone number, email address, property information, loan-related information, communication preferences, and other details needed to respond to your request or assist with the mortgage process. We may also collect basic website usage information such as pages visited, form submissions, and technical information used to improve our website and services.

How We Use Your Information

We use your information to respond to inquiries, communicate about mortgage options, process loan-related requests, provide customer support, schedule appointments, request documents, provide loan status updates, and improve our services. We may also use your information to comply with legal, regulatory, and business obligations.

SMS/Text Messaging

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Work Hard Mortgage related to your mortgage inquiry, loan application, appointment reminders, document requests, loan status updates, processing milestones, closing reminders, and customer support.

Message frequency varies depending on your loan activity and communication needs. Message and data rates may apply. You may reply STOP at any time to opt out of SMS messages. You may reply HELP for assistance.

Mobile Information Sharing Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to provide the requested services, comply with legal obligations, or support message delivery.

How We Share Information

We do not sell your personal information. We may share information with trusted service providers, lenders, technology providers, compliance vendors, and other parties involved in helping us provide mortgage-related services. We may also share information when required by law or to protect our rights, customers, or business operations.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to update your information or ask questions about your privacy. You may opt out of SMS messages at any time by replying STOP. You may request assistance by replying HELP or contacting us directly.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Work Hard Mortgage at:

• Website: https://www.workhardmortgage.com
• Email: ryan@workharding.com